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Service Design Strategies and Innovations | Erasmus Mundus Joint Master’s Degree
Services impact our daily lives as consumers, customers and citizens. We live and work in an Experience Economy in which our jobs, prosperity, and quality of life are affected by the way in which services are designed and managed. Over the past few decades, the service sector has become the largest component of the economy in the EU, currently accounting for 70% of GDP and generating 90% of jobs in the region.
Service Design Strategies and Innovations (SDSI) is a new joint master’s programme with a focus on interdisciplinary studies and cross-specialisation in design, management, business and social sciences. We will help you become a versatile service innovator who can enable change in public and private organisations through strategic design, management and creative leadership.
Around 30 students will be admitted to the programme annually, enabling individual and personalised approaches to the study process and providing close networking among students and teaching personnel.
Graduates will be awarded with Master’s multiple degree: Master of Arts (Art and Design) by the University of Lapland, Master of Design by the Art Academy of Latvia, Master of Arts by the Estonian Academy of Arts, as well as a joint diploma supplement. SDSI has strong connections to industry, ensuring research, design and testing opportunities with real industry partners on study topics and projects in Latvia, Estonia and Finland.
Click "Visit institute website" above to see the study contents in more detail.
- Service designer
- Experience designer
- Interaction designer
- User Experience designer
- Design manager/director
- Experience manager/director
- Innovation manager/director
- Customer experience manager
- Design researcher
- Design strategist
A Bachelor’s degree in humanitarian sciences, arts, information and communication sciences, the social and human sciences, or science in business administration.
Degree / diploma
Multiple degree: Master of Arts (Art and Design) by the University of Lapland, Master of Design by the Art Academy of Latvia, Master of Arts by the Estonian Academy of Arts, and a joint diploma supplement.
The study process includes study periods abroad to Kuldīga in Latvia, Tallin in Estonia and Rovaniemi in Finland. SDSI locations are ‘safe countries’ characterised by societies striving for social and economic development, wellbeing, and culture.
Through their international offices, partner countries offer well-established networks for finding suitable student accommodations and public transport, with airports nearby. Partner countries are internationally known for the beauty of their natural resources, green forests, and the Baltic Sea, and unlimited options exist for hiking, exploring, finding peace of mind and spending quality time on your studies.
4000,00 EUR per year for students from the EU, EEA or Switzerland. 8000,00 EUR per year for students from the rest of the world. No fees for Erasmus Mundus scholarship holders.